Services for everyone

If you’re not sure where to start, you can find support through any of these services.

Adis logo

Adis 24/7 Alcohol and Drug Support

Adis 24/7 Alcohol and Drug Support provides 24-hour, 7 day a week confidential support for people in Queensland with alcohol and other drug concerns, their families and health professionals.

View the ADIS website

Request a call back Call 1800 177 833

Beyond Blue logo

Beyond Blue

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

View the Beyond Blue website

Chat online Call 1300 22 4636

Counselling Online logo

Counselling Online

A free, 24/7 counselling service for people using alcohol and other drugs, their family members and friends.

View the Counselling Online website

Lifeline logo


Lifeline provides 24/7 crisis support and suicide prevention services.

View the Lifeline website

Text Lifeline Call 13 11 14

National Alcohol and Other Drug Hotline

The National Alcohol and Other Drug Hotline offers free and confidential advice about alcohol and other drugs.

Call 1800 250 015

Visit your local GP

Talk to your GP about a Mental Health Treatment Plan to assist with counselling.

Services for family and friends

Breakthrough for Families Queensland

Breakthrough for Families helps families and friends of people affected by ice and other drugs, in particular families with children. We help people get information, develop support strategies and connect to treatment and other services.

View the Breakthrough for Families website

Family Drug Support

Family Drug Support provides help and support for families affected by alcohol and other drug use.

View the Family Drug Support website

Call 1300 368 186

Services for individual users

Alcoholics Anonymous

Alcoholics Anonymous is a fellowship of men and women who share their experiences, strength and hope with each other. Their aim is to solve their common problem and help others to recover from alcoholism.

View the Alcoholics Anonymous website

Narcotics Anonymous logo

Narcotics Anonymous

Narcotics Anonymous is a nonprofit fellowship or society of men and women for whom drugs had become a major problem.

View the Narcotics Anonymous website

Call 1300 652 820

Smart Recovery Au Logo

Smart Recovery Australia

SMART (Self Management and Recovery Training) Recovery is a free group program assisting any problematic behaviours, including addiction to drugs, alcohol, cigarettes, gambling, food, shopping, Internet and others.

View the SMART Recovery website

Find a meeting Call 02 9373 5100

Listen to Sonetta's story of recovery and support

'You're the key and that’s the hard bit. Recovery is possible, I've seen it'

- Sonetta

Services for Aboriginal peoples and Torres Strait Islander peoples

Alcohol and Drug Support Programs

Queensland Government alcohol and drug support programs for Aboriginal and Torres Strait Islander peoples.

View the QAIHC website

Call 13 74 68


Alcohol and Other Drugs Knowledge Centre

The Alcohol and Other Drugs Knowledge Centre provides information on alcohol and drug use for Aboriginal Elders and Torres Strait Islander Elders and community members around Australia.

View the AODKC website

CiI Logo

Cracks in the Ice

Cracks in the Ice is a national online toolkit providing trusted, evidence-based, and up-to-date information and resources about crystal methamphetamine, with specific resources for Aboriginal peoples and Torres Strait Islander peoples.

View the Cracks in the Ice website


Queensland Aboriginal and Islander Health council

QAIHC, member services and key partners have developed resources to assist families with problematic ice and other drug use.

View the QAIHC website

Call 07 3328 8500

Services for women or men

DV Connect logo

DVConnect Mensline

Mensline is a free, confidential telephone counselling, referral and support service established just for men.  It is a Queensland wide service that operates between the hours of 9am and midnight, 7 days a week.

View the website

Call 1800 177 833

DV Connect logo

DVConnect Womansline

DVConnect is a statewide telephone service offering women who are experiencing domestic or family violence, free, professional and non-judgmental support, 24 hours a day 7 days a week.

View the website

Call 1800 811 811

Mensline Logo

Mensline Australia

MensLine Australia is a telephone and online counselling service for men with family and relationship concerns.

View the website

Call 1800 600 636

Services for young people

headspace logo


Headspace is a confidential, free and secure space where young people 12-25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.

View the Headspace website

Find a centre Call 1800 650 890

Kids helpline logo

Kids Helpline

Kids Helpline is a free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

View the Kids Helpline website

Call 1800 55 1800

Services for school students

Positive choices logo

Positive Choices

Positive Choices is an online portal to help school communities access accurate, up-to-date drug education resources and prevention programs.

View the Positive Choices website

Last updated: October 2021